L.L Bean, Amazon, and Zappos Returns

Categories: FedEx Express, UPS Service|Published On: January 9th, 2019|

L.L Bean Drop-Off Location for your Returns

L.L Bean offers its customers a generous return policy that includes a Free Returns Shipping Service. You can retrieve the pre-paid UPS shipping label inside the delivery box or package, apply it to the outer box or plastic bag, and drop-off at Neighborhood Parcel, conveniently located at1215 Main St in Tewksbury, MA 01876.

According to L.L Bean Website: Please note: L.L.Bean Mastercard Cardmembers receive free return shipping by using this prepaid return label: for all others, your refund will be reduced by $6.50. Neighborhood Parcel of Tewksbury MA is your one-stop shop for all your L.L Bean, Amazon, Chegg, Zappos, Walmart, and Macy’s returns. We offer a convenient location to return your pre-paid packages via FedEx and UPS. In the absence of a pre-paid return label, we will be glad to package and ship your returns at some of the lowest rates in the area.

International shipping to DR

International shipping

L.L Bean Return Policy

If you are not 100% satisfied with one of our products, you may return it within one year of purchase for a refund. (Please note that products purchased before February 9, 2018, are not subject to this one-year time limit.) After one year, we will consider any items for return that are defective due to materials or craftsmanship. We require proof of purchase to honor a refund or exchange. If you provide us with your information when you check out, we will typically have a record of your purchase. Otherwise, we require a physical receipt.

Please include your proof of purchase with the products you wish to return or exchange and bring it with you to any of our stores or include it in your package of the returned item(s). We will reimburse the original purchase price to either your original method of payment or as a merchandise credit.

It Doesn’t Fit? Return it!

L.L Bean often includes a pre-paid UPS shipping label to include with all your returns. This label will cover the shipping charges. Neighborhood Parcel will help you package and ship your return so you can get a replacement or a refund in an expedited fashion. (*) packages supplies and labor extra.

Fall in love with our features

  • Free Returns

Neighborhood Parcel Business Center is the ideal location for your L.L Bean UPS Pre-paid returns. Free drop-off location in Tewksbury MA.

  • Packaging Service

Did you lose the box? no problem! Our experienced staff will help you package your return so it will be received at L.L Bean warehouse safely.

  • Convenient Service

Convenient location in the heart of Tewksbury MA. Ample free parking and security for dropping off your valuable packages for FedEx and UPS.

  • Secure Location

Unlike a UPS drop-box, your returns are logged into our POS system and UPS.Com right away and monitored via a security camera system.

Frequently Asked Questions

I have a large size return package?2024-02-06T10:06:00-05:00

At Neighborhood Parcel, we understand that handling pre-paid returns is an essential service for our customers. However, to maintain efficiency and manage our storage constraints effectively, we have a specific policy for larger items. Pre-paid returns that are either over 20 pounds in weight or exceed 20 inches in any dimension will incur a modest handling charge ranging from $5 to $10. This policy helps us ensure that we can continue to provide excellent service while managing the space limitations we face.

Our facility serves as a comprehensive collection point for shipments from a variety of couriers, not limited to a single provider. We accept items from FedEx, FedEx Ground, UPS, and more, making us a versatile and convenient drop-off location for all your return needs. The diversity of couriers we work with is part of our commitment to offering you flexible and accessible shipping solutions. However, this also means that our storage space is frequently in high demand, necessitating a fair and structured approach to handling larger packages.

We strive to keep our handling charges as reasonable as possible, understanding that returns are a routine part of your shipping needs. The charges applied to oversized items are carefully calculated to cover the additional resources required for their handling and storage. This way, we can maintain a streamlined and organized operation, ready to serve the varying needs of our customers efficiently.

Your understanding and cooperation with this policy allow us to continue providing high-quality service, ensuring that your packages, regardless of their size, are handled with care and professionalism. At Neighborhood Parcel, our goal is always to offer you the most convenient and reliable shipping and return services, tailored to meet the unique demands of our community.

How Do I Track My Return Package?2024-01-31T22:12:58-05:00

You can track your package online at the carrier’s website or call the seller for assistance. Due to our limited resources, Neighborhood Parcel will not be involved in the research or location of your shipment.

Where Do I drop-off My Returns?2024-01-31T22:14:15-05:00

You can take advantage of our convenient location in the heart of Tewksbury MA to drop off your returns. Our office address is 1215 Main ST, Tewksbury MA 01876, near the Public Library. We are the exclusive drop-off location for UPS, FedEx, and Amazon returns:

Frequently Returns We Process daily: Amazon, Macy’s, Walmart, Wayfair, LLbean, Cheggs Books, Microsoft, Apple, Dell, Zappos, eBay, and more

Is The Shipping Free?2024-02-06T10:05:30-05:00

It’s quite common for your shipments to come with pre-paid return labels included. If you find that your package didn’t come with one, don’t worry – a quick call to the seller usually solves the problem as they can provide you with the necessary label. However, if for some reason you’re unable to get a label from the seller, we’ve got you covered. At our center, we can easily ship your item back for you using FedEx, UPS, or the Post Office. There will be a fee for this service, but rest assured, we’ll make the process smooth and hassle-free for you.

Just a heads-up, though – if you’re returning items that are heavier than 20 pounds or larger than 20 inches in any dimension, there will be a small handling fee applied. This is simply to cover the extra effort and space such items require. We strive to keep this fee minimal, ensuring that you get the best service without any unnecessary costs.

Can you repackage my return?2024-02-06T10:05:40-05:00

Absolutely, we’re more than ready to assist with repackaging your return items. We understand that proper packaging is key to ensuring your items reach their destination safely. That’s why we offer a comprehensive repackaging service for a nominal fee. At our center, you’ll find everything needed to securely package your returns, from sturdy corrugated boxes available in a variety of sizes to fit your specific item, to durable plastic bags for those items that need a different kind of protection.

We don’t just stop at providing the right container. Our service includes access to the correct packaging supplies to safeguard your items during transit. Whether it’s bubble wrap for delicate items, packing peanuts for extra cushioning, or strong packing tape for sealing the package securely, we’ve got it all. Our team is skilled in choosing and using the right materials for different types of items, so you can trust that your return package will be well-protected against the rigors of shipping.

By choosing our repackaging services, you not only ensure that your items are adequately protected, but you also save time and eliminate the hassle of finding the right packaging materials yourself. Let us take care of your packaging needs with our expertise and resources, ensuring your returns are shipped safely and securely.

What Payment Methods Do You Accept?2022-11-18T09:37:01-05:00

Neighborhood Parcel accepts Cash, All Major Credit Cards (Visa, Master Card, American Express, Discover), Apple Pay, Square, PayPal, and Business Checks.

How Do I Contact The Couriers?2024-01-31T22:21:39-05:00

You can reach the couriers using the links or the phone numbers below:

  • FedEx: www.FedEx.com Tel (800)GO-FedEx
  • UPS: www.ups.com  Tel (800)PICK-UPS
  • USPS: www.usps.com Tel 1 (800) 275-8777


I recently had to return a package and was thrilled to find Neighborhood Parcel in Tewksbury, MA. Not only did they accept my UPS return, but the staff was incredibly helpful with packaging and made the whole process a breeze. The ample free parking was a bonus, and I’ll definitely be using their services again in the future!” 

Amanda Hu , Andover MA

“I had an urgent international shipment to send and was unsure which carrier would be the best option. The staff at Neighborhood Parcel was knowledgeable and helped me choose the right service for my needs. The process was quick, easy, and I was able to drop off my FedEx package without any issues. Neighborhood Parcel is now my go-to shipping center!

Adam Chellosi, Billerica MA

“Neighborhood Parcel has been a game-changer for my small business. The convenience of being able to drop off FedEx, UPS, and Post Office packages all in one place has saved me so much time and energy. Plus, their professional packaging services ensure my products always arrive in perfect condition. I can’t recommend them enough!”

Lori Stuart, Lowell MA


Fantastic service! I used to travel to the Boson location and always struggled with traffic and bad service. I did a quick Google search and came up with Neighborhood Parcel FedEx service point. I used them for 3 years now and I am happy to endorse them for service and always having the best FedEx rates. Why would anyone pay retail rates at FedEx.com when they can use this company and support local businesses?

Ahmed Balami, Boston MA

Le escribo esta carta para agradecerle por ayudarme a enviar mis documentos a Ecuador. El servicio siempre es genial, Sarah es muy servicial

Rebecca Santos, Dracut MA

I am glad this location is near my house. I can do all my business here and be in and out in minutes. On my last visit, I was able to have them print my documents, notarize them, fax them back to my office then FedEx the originals to my boss. Awesome!

Derek Swares, Wilmington

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