Franchise Information

Franchise Information2024-01-31T22:32:01-05:00

Retail Shipping Store Franchise

Thank you for your interest in joining the fast-growing Neighborhood Parcel family! As a nationwide network of proactive, positive, and enthusiastic entrepreneurs, we are on the path to making our financial goals a reality, and we hope that you will join us to share in our mutual success. At any point during reading this information, you are welcome to contact us with any questions you may have. As part of our Neighborhood Parcel Shipping Store family, you will be given the knowledge that we have gained from owning and operating our own shipping business and listening to our ever-growing customer base.

Neighborhood Parcel (“Stores”) are retail service businesses that offer packaging, shipping, and mailing services, and various office services, all provided through a variety of carriers, vendors, and service providers. Among the office services provided are fax, copying, notary, Document Destruction, and the sale of office supplies. Our Neighborhood Parcel Stores are targeted at both business and local consumers. With Neighborhood Parcel’s relationship with the major carriers, The United States Post Office, and various freight companies, our Stores can offer a wide variety of options for consumers. The market for the services you will be selling is fairly developed and well-established, and the goods and services you will offer will be sold to the general public. You will have to compete for a share of this market with other businesses and companies offering the same services, including, for example, UPS Stores and various branch locations of the United States Post Office. Generally, our Stores do a larger volume of business during the Christmas Holiday Season than during other periods of the year.

Turn-Key Franchise

What is meant by the term “Turnkey Investment?” Quite simply, it means that you will be provided with everything you will need to start operating your own business. You will pay low royalties and No upfront franchise fees. You will not be regulated by any other company. It also means that you will receive our professional expertise in:

  • Selecting your best location.
  • Lease negotiation.
  • Professional design of your store layout.
  • Build out of your store.
  • Access to a wide network of carriers and shipping discounts.
  • On-Going Training.
  • Wholesale Shipping Rates via UPS, FedEx, and The Post Office.

 You will be supplied with:

Equipment, including Fax Machine, Copier, Computers, Software, Printers, Scales, Point Sale Systems, Boxes & Packing Supplies, Mailboxes, Telephones, Business Cards, Stationery Catalogues, Styro Chip Dispensers, Postal /Shipping Forms, Greeting Cards, Office Supplies, Laminator and Manager Computer Desktop.

You will receive continuous and ongoing training and support. Most franchised Shipping Centers start at as much as $200,000 and have many hidden charges. Neighborhood Parcel’s low start-up cost makes it the most attractive package in the industry. There are other financial requirements that you must consider before you make the final decision. Please click here for our Franchise Information packet, Request Password here 

Our Service Portfolio

Frequently Asked Questions

I have a large size return package?2024-02-06T10:06:00-05:00

At Neighborhood Parcel, we understand that handling pre-paid returns is an essential service for our customers. However, to maintain efficiency and manage our storage constraints effectively, we have a specific policy for larger items. Pre-paid returns that are either over 20 pounds in weight or exceed 20 inches in any dimension will incur a modest handling charge ranging from $5 to $10. This policy helps us ensure that we can continue to provide excellent service while managing the space limitations we face.

Our facility serves as a comprehensive collection point for shipments from a variety of couriers, not limited to a single provider. We accept items from FedEx, FedEx Ground, UPS, and more, making us a versatile and convenient drop-off location for all your return needs. The diversity of couriers we work with is part of our commitment to offering you flexible and accessible shipping solutions. However, this also means that our storage space is frequently in high demand, necessitating a fair and structured approach to handling larger packages.

We strive to keep our handling charges as reasonable as possible, understanding that returns are a routine part of your shipping needs. The charges applied to oversized items are carefully calculated to cover the additional resources required for their handling and storage. This way, we can maintain a streamlined and organized operation, ready to serve the varying needs of our customers efficiently.

Your understanding and cooperation with this policy allow us to continue providing high-quality service, ensuring that your packages, regardless of their size, are handled with care and professionalism. At Neighborhood Parcel, our goal is always to offer you the most convenient and reliable shipping and return services, tailored to meet the unique demands of our community.

How Do I Track My Return Package?2024-01-31T22:12:58-05:00

You can track your package online at the carrier’s website or call the seller for assistance. Due to our limited resources, Neighborhood Parcel will not be involved in the research or location of your shipment.

Where Do I drop-off My Returns?2024-01-31T22:14:15-05:00

You can take advantage of our convenient location in the heart of Tewksbury MA to drop off your returns. Our office address is 1215 Main ST, Tewksbury MA 01876, near the Public Library. We are the exclusive drop-off location for UPS, FedEx, and Amazon returns:

Frequently Returns We Process daily: Amazon, Macy’s, Walmart, Wayfair, LLbean, Cheggs Books, Microsoft, Apple, Dell, Zappos, eBay, and more

Is The Shipping Free?2024-02-06T10:05:30-05:00

It’s quite common for your shipments to come with pre-paid return labels included. If you find that your package didn’t come with one, don’t worry – a quick call to the seller usually solves the problem as they can provide you with the necessary label. However, if for some reason you’re unable to get a label from the seller, we’ve got you covered. At our center, we can easily ship your item back for you using FedEx, UPS, or the Post Office. There will be a fee for this service, but rest assured, we’ll make the process smooth and hassle-free for you.

Just a heads-up, though – if you’re returning items that are heavier than 20 pounds or larger than 20 inches in any dimension, there will be a small handling fee applied. This is simply to cover the extra effort and space such items require. We strive to keep this fee minimal, ensuring that you get the best service without any unnecessary costs.

Can you repackage my return?2024-02-06T10:05:40-05:00

Absolutely, we’re more than ready to assist with repackaging your return items. We understand that proper packaging is key to ensuring your items reach their destination safely. That’s why we offer a comprehensive repackaging service for a nominal fee. At our center, you’ll find everything needed to securely package your returns, from sturdy corrugated boxes available in a variety of sizes to fit your specific item, to durable plastic bags for those items that need a different kind of protection.

We don’t just stop at providing the right container. Our service includes access to the correct packaging supplies to safeguard your items during transit. Whether it’s bubble wrap for delicate items, packing peanuts for extra cushioning, or strong packing tape for sealing the package securely, we’ve got it all. Our team is skilled in choosing and using the right materials for different types of items, so you can trust that your return package will be well-protected against the rigors of shipping.

By choosing our repackaging services, you not only ensure that your items are adequately protected, but you also save time and eliminate the hassle of finding the right packaging materials yourself. Let us take care of your packaging needs with our expertise and resources, ensuring your returns are shipped safely and securely.

Where Is The Mailbox Address Located?2022-10-30T10:30:21-04:00

All our mailboxes come with a genuine U.S Street, not a P.O box! The address is based in the State Of Massachusetts. Home to Boston Redsox and The Patriots in addition to being the center for Bio and high-tech industries. Grab yourself a Massachusetts Business Address to impress your clients!

Your Address Will Look Like This:

1215 Main St
Unit 115 PMB XY123
Tewksbury, MA 01876
United States Of America
I Am An Ex-pat, How Do You Forward My Mail?2024-01-31T22:17:51-05:00

American Ex-pats overseas for over a decade and we have the experience to handle all their international mail forwarding service needs. We can forward your U.S. mail and Packages via your choice of FedEx, UPS, EMS, and The Post Office.

Redirecting your mail anywhere in the world is a great way to manage your communications with your bank, IRS, and government offices and collect your family’s letters and gifts.

Can I Declare My Own Tax Value?2024-01-31T22:19:33-05:00

Certainly! At our center, we focus on providing top-notch shipping and packaging services, and while we are experts in this area, we rely on your input when it comes to the value of the products you’re shipping. When preparing a Commercial Invoice for your shipment, it’s crucial that we receive accurate information from you about the worth of your merchandise. We prepare these documents in good faith, trusting that the details you provide are truthful and precise.

It’s important to understand that the valuation you give us has significant implications. The value declared on the Commercial Invoice is used by Customs authorities to assess duties and taxes. Therefore, accuracy is not just a matter of good practice but a necessity for smooth transit through customs.

However, please be aware that while we assist in preparing these documents based on the information you provide, the ultimate responsibility for any consequences that arise during customs clearance falls on you. This includes dealing with any discrepancies in valuation and being liable for any fees assessed by Customs authorities.

We encourage our customers to be as accurate and honest as possible when providing product values. This approach helps avoid potential complications with customs clearance and ensures that your shipment complies with all regulations. Our team is here to help guide you through the process, but the final accountability for the information on the Commercial Invoice, and any resultant customs issues, rests with you.

Can You Scan My Mail Into PDF?2022-10-30T10:45:19-04:00

Yes, we can do this a la carte or with a mailbox subscription that has this feature activated. It is proven to be a great way to avoid paying postage and waiting for snail mail to arrive. Our Digital Mail Scanning is not only popular but also the most secure way to receive your U.S Mail. A separate subscription is required and can be added to any mailbox plan.

Can I pick Up My Mail In Person?2022-10-30T10:46:51-04:00

Yes, you can pick up your mail and packages in person, and during our business hours only. We can also forward your mail and packages via your choice of FedEx, UPS, Post Office And DHL

Can I Schedule After Hours or Weekend Notary?2022-10-30T10:48:58-04:00

Weekend service and after-hours Notary service is only available through our Mobile Notary service. Appointments are required and subject to availability. Call us at 978-851-0199 to schedule your service.

What Photo IDs Do You Accept?2022-10-30T10:51:02-04:00

Our notaries accept a variety of documents. A current driver’s license, passport, non-driver’s license ID, or military ID is always acceptable.

Note: Only U.S.-issued identifications are acceptable forms of ID.

Can I Sign On Behalf Of Family Member?2022-10-30T10:55:11-04:00

notary public who has a direct or indirect financial (or other beneficial) interest in a document may not notarize such a document. The better practice is not to notarize for a spouse or family member in order to preserve the integrity of the notarization and to prevent a challenge to the notarization.

The only exception known to this rule is that you can sign on behalf of someone else as an Attorney in fact. You must have a signed and notarized Power of attorney to do so. You will sign your name and note below: “Attorney In Fact OR POA”

Can You Offer Legal Advice?2022-10-30T10:56:48-04:00

Our Notary Public Agents are not Attorneys. We can not offer any legal advice. We do recommend that you read the documents you are signing and solicit legal advice before you come to our office.

How Much Is Notary Fee?2022-10-30T10:59:42-04:00

The short answer is it depends on the document and the time it takes to prepare. Our standard Notary fee including our filing fees is around $25.00 payable in Cash, Debit, or Credit Card. Mobile Notary fees depend on the zone and will include travel time fees. Usually, customers will pay $75 on average.

Can You Print and FedEx My Documents?2022-10-30T11:00:38-04:00

Yes, we offer copy services in both black & white and Color. We also offer digital printing of your documents. You can bring the documents on a Thumb drive or simply email the file to us. FedEx overnight service is also available.

Do I Need An Appointment?2022-10-30T11:02:34-04:00

Appointments are not necessary but are preferred. Our Notary Public is often available within store hours but there are occasions when the service may not be available because the Notary public is on the road. It is always a good idea to call ahead or book online

Where Do I drop-off My Documents?2022-10-30T11:06:11-04:00

You can drop off your old documents for shredding at our office at 1215 Main St, Tewksbury MA 01876.

You simply drop off your documents, files, and statements in boxes, bags, or bins, we secure the documents in locked bins and a shredding truck is dispatched to our location where final shredding takes place. A Notarized certificate of destruction is then mailed to your home or office for additional peace of mind and audit trail purposes.

Drop-Off Service Features:

  • No appointments are needed.
  • Offloading Assistance.
  • Transfer to Locked Bins
  • Bring material in bags, boxes, and plastic bins.
  • Take your bins back as needed.
  • No need to remove staples.
What Payment Methods Do You Accept?2022-11-18T09:37:01-05:00

Neighborhood Parcel accepts Cash, All Major Credit Cards (Visa, Master Card, American Express, Discover), Apple Pay, Square, PayPal, and Business Checks.

Do I Have To Remove Staples For Shredding?2022-10-30T11:08:27-04:00

No, you do not have to remove staples from your documents to be shredded. We simply ask that you remove any metal clamps and nonrecyclable material such as metal coils and the such.

How Do I Contact The Couriers?2024-01-31T22:21:39-05:00

You can reach the couriers using the links or the phone numbers below:

  • FedEx: Tel (800)GO-FedEx
  • UPS:  Tel (800)PICK-UPS
  • USPS: Tel 1 (800) 275-8777

Let’s Talk!

Attach your file here
Go to Top