About Us

About Us2024-01-31T23:04:46-05:00

Learn About Our Company

Ship It. Copy It. Notarize It. Fax It. Apostille It. Shred It

Neighborhood Parcel offers consumers and businesses access to shipping carriers such as FedEx, UPS, and the U.S. Post Office. Our location also offers a mix of other services such as copying, faxing, mailbox rentals, notary public, apostille service, document shredding, and office supplies, among other business services. Neighborhood Parcel, a dynamic and growing presence in the Merrimack Valley, epitomizes the essence of a versatile, customer-centric business hub. Rooted deeply in the community for over a decade, this company stands as a testament to a successful blend of traditional values and cutting-edge technology. It’s more than just a business; it’s a lifeline for small businesses and residents alike, offering a plethora of services that are both practical and essential in today’s fast-paced world.

Responsibility

We are serious people

Creativity

We are passionnate

Quality

We are determined

Fully Optimised To Save You Time!

Neighborhood Parcel is more than just a business; it’s a cornerstone of Middlesex County, offering a myriad of essential business services with a personal touch that resonates with the needs of its community. This blend of diverse services, coupled with a deep understanding of local needs, positions the company as an indispensable partner for residents and small businesses in the area.

We’re Here To Help Your Business

Through Creativity, Integrity & Innovation

Our Couriers

FAQ

I have a large size return package?2024-02-06T10:06:00-05:00

At Neighborhood Parcel, we understand that handling pre-paid returns is an essential service for our customers. However, to maintain efficiency and manage our storage constraints effectively, we have a specific policy for larger items. Pre-paid returns that are either over 20 pounds in weight or exceed 20 inches in any dimension will incur a modest handling charge ranging from $5 to $10. This policy helps us ensure that we can continue to provide excellent service while managing the space limitations we face.

Our facility serves as a comprehensive collection point for shipments from a variety of couriers, not limited to a single provider. We accept items from FedEx, FedEx Ground, UPS, and more, making us a versatile and convenient drop-off location for all your return needs. The diversity of couriers we work with is part of our commitment to offering you flexible and accessible shipping solutions. However, this also means that our storage space is frequently in high demand, necessitating a fair and structured approach to handling larger packages.

We strive to keep our handling charges as reasonable as possible, understanding that returns are a routine part of your shipping needs. The charges applied to oversized items are carefully calculated to cover the additional resources required for their handling and storage. This way, we can maintain a streamlined and organized operation, ready to serve the varying needs of our customers efficiently.

Your understanding and cooperation with this policy allow us to continue providing high-quality service, ensuring that your packages, regardless of their size, are handled with care and professionalism. At Neighborhood Parcel, our goal is always to offer you the most convenient and reliable shipping and return services, tailored to meet the unique demands of our community.

How Do I Track My Return Package?2024-01-31T22:12:58-05:00

You can track your package online at the carrier’s website or call the seller for assistance. Due to our limited resources, Neighborhood Parcel will not be involved in the research or location of your shipment.

Where Do I drop-off My Returns?2024-01-31T22:14:15-05:00

You can take advantage of our convenient location in the heart of Tewksbury MA to drop off your returns. Our office address is 1215 Main ST, Tewksbury MA 01876, near the Public Library. We are the exclusive drop-off location for UPS, FedEx, and Amazon returns:

Frequently Returns We Process daily: Amazon, Macy’s, Walmart, Wayfair, LLbean, Cheggs Books, Microsoft, Apple, Dell, Zappos, eBay, and more

Is The Shipping Free?2024-02-06T10:05:30-05:00

It’s quite common for your shipments to come with pre-paid return labels included. If you find that your package didn’t come with one, don’t worry – a quick call to the seller usually solves the problem as they can provide you with the necessary label. However, if for some reason you’re unable to get a label from the seller, we’ve got you covered. At our center, we can easily ship your item back for you using FedEx, UPS, or the Post Office. There will be a fee for this service, but rest assured, we’ll make the process smooth and hassle-free for you.

Just a heads-up, though – if you’re returning items that are heavier than 20 pounds or larger than 20 inches in any dimension, there will be a small handling fee applied. This is simply to cover the extra effort and space such items require. We strive to keep this fee minimal, ensuring that you get the best service without any unnecessary costs.

Can you repackage my return?2024-02-06T10:05:40-05:00

Absolutely, we’re more than ready to assist with repackaging your return items. We understand that proper packaging is key to ensuring your items reach their destination safely. That’s why we offer a comprehensive repackaging service for a nominal fee. At our center, you’ll find everything needed to securely package your returns, from sturdy corrugated boxes available in a variety of sizes to fit your specific item, to durable plastic bags for those items that need a different kind of protection.

We don’t just stop at providing the right container. Our service includes access to the correct packaging supplies to safeguard your items during transit. Whether it’s bubble wrap for delicate items, packing peanuts for extra cushioning, or strong packing tape for sealing the package securely, we’ve got it all. Our team is skilled in choosing and using the right materials for different types of items, so you can trust that your return package will be well-protected against the rigors of shipping.

By choosing our repackaging services, you not only ensure that your items are adequately protected, but you also save time and eliminate the hassle of finding the right packaging materials yourself. Let us take care of your packaging needs with our expertise and resources, ensuring your returns are shipped safely and securely.

Where Is The Mailbox Address Located?2022-10-30T10:30:21-04:00

All our mailboxes come with a genuine U.S Street, not a P.O box! The address is based in the State Of Massachusetts. Home to Boston Redsox and The Patriots in addition to being the center for Bio and high-tech industries. Grab yourself a Massachusetts Business Address to impress your clients!

Your Address Will Look Like This:

1215 Main St
Unit 115 PMB XY123
Tewksbury, MA 01876
United States Of America
I Am An Ex-pat, How Do You Forward My Mail?2024-01-31T22:17:51-05:00

American Ex-pats overseas for over a decade and we have the experience to handle all their international mail forwarding service needs. We can forward your U.S. mail and Packages via your choice of FedEx, UPS, EMS, and The Post Office.

Redirecting your mail anywhere in the world is a great way to manage your communications with your bank, IRS, and government offices and collect your family’s letters and gifts.

Can I Declare My Own Tax Value?2024-01-31T22:19:33-05:00

Certainly! At our center, we focus on providing top-notch shipping and packaging services, and while we are experts in this area, we rely on your input when it comes to the value of the products you’re shipping. When preparing a Commercial Invoice for your shipment, it’s crucial that we receive accurate information from you about the worth of your merchandise. We prepare these documents in good faith, trusting that the details you provide are truthful and precise.

It’s important to understand that the valuation you give us has significant implications. The value declared on the Commercial Invoice is used by Customs authorities to assess duties and taxes. Therefore, accuracy is not just a matter of good practice but a necessity for smooth transit through customs.

However, please be aware that while we assist in preparing these documents based on the information you provide, the ultimate responsibility for any consequences that arise during customs clearance falls on you. This includes dealing with any discrepancies in valuation and being liable for any fees assessed by Customs authorities.

We encourage our customers to be as accurate and honest as possible when providing product values. This approach helps avoid potential complications with customs clearance and ensures that your shipment complies with all regulations. Our team is here to help guide you through the process, but the final accountability for the information on the Commercial Invoice, and any resultant customs issues, rests with you.

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