Contact Us

Contact Us2023-10-11T11:55:25-04:00

Our Office Address

Visit Our Office

Our Location

1215 Main St,

Tewksbury MA 01876

United States Of America

Customer Service

We Love To Talk!

Client Service

Tel (978)851-0199

Fax (978)851-0531

Knowledgebase Portal

Learn more

Our knowledgebase has the answers

So much information! Click Here For Our Knowledgebase Portal.

We are not shy to answer the phone and answer all of your questions. If you are calling after hours, please be sure to visit our knowledgebase or request a Quote Here

+1 978-851-0199
I have a large size return package?2022-10-30T10:13:28-04:00

Pre-paid returns that exceed 20 Lbs or 20″ in any dimension will be assessed a handling charge from $5 to $10. This policy is in place due to our limited storage space as we collect shipments not only from one exclusive courier but from all couriers including FedEx, FedEx Ground, UPS, and DHL.

How Do I Track My Return Package?2022-10-30T10:15:48-04:00

You can track your package online at the carrier’s website or call the seller for assistance. Due to our limited resources, Neighborhood Parcel will not be involved in the research or location of your shipment.

Where Do I drop-off My Returns?2022-10-30T10:25:53-04:00

You can take advantage of our convenient location in the heart of Tewksbury MA to drop off your returns. Our office address is 1215 Main ST, Tewksbury MA 01876, near the Public Library. We are the exclusive drop-off location for UPS, FedEx, and DHL:

Frequently Returns We Process daily: Amazon, Macy’s, Walmart, WayFair, LLbean, Cheggs Books, Microsoft, Apple, Dell, Zappos, eBay, and more

Is The Shipping Free?2022-10-30T10:27:23-04:00

Often the pre-paid return labels are included with your shipment. If you do not have a label, you can call the seller and they will provide you with one. If not we can always ship it for you via FedEx, UPS, or Post Office for a fee.

(*) Returns that exceed 20 Lbs or 20″ dimension will be assessed a small handling fee.

Can you repackage my return?2022-10-30T10:28:27-04:00

Yes, we will be happy to repackage your return for a small fee. We have plastic bags, corrugated boxes of all sizes, and the correct packaging supplies needed to ship your returns.

Where Is The Mailbox Address Located?2022-10-30T10:30:21-04:00

All our mailboxes come with a genuine U.S Street, not a P.O box! The address is based in the State Of Massachusetts. Home to Boston Redsox and The Patriots in addition to being the center for Bio and high-tech industries. Grab yourself a Massachusetts Business Address to impress your clients!

Your Address Will Look Like This:

1215 Main St
Unit 115 PMB XY123
Tewksbury, MA 01876
United States Of America
I Am An Ex-pat, How Do You Forward My Mail?2022-10-30T10:38:56-04:00

American Ex-pats overseas for over a decade and we have the experience to handle all their international mail forwarding service needs. We can forward your U.S Mail and Packages via your choice of FedEx, UPS, DHL, and The Post Office.

Redirecting your mail anywhere in the world is a great way to manage your communications with your bank, IRS, and government offices and collect your family’s letters and gifts.

Can I Declare My Own Tax Value?2022-10-30T10:41:28-04:00

Since we are not in the business of selling products, we rely on you to tell us what the merchandise is worth. We prepare a Commercial invoice in good faith that the info you provide is true. However, you retain full responsibility for any consequences in clearing Customs and paying any assessed fees.

FedEx Office Near Me

We Are Here When You Need Us Most!

  • Mon – Fri: 9 am – 06 pm

  • Sat: 10 am – 2 pm

  • Sun: Closed



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