You are likely to hear reports of cities throughout the US declaring “Shelter in place” orders for residents due to the COVID-19 pandemic. Yesterday, six San Fransisco Bay Area counties ordered all non-essential businesses to cease operating and for community members to follow social distancing procedures. Mail and Parcel Centers like Neighborhood Parcels were deemed excluded from that mandate by these municipalities since they are considered essential businesses.

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Essential businesses, such as yours, are needed by your customers, the general public, and the business community

Essential Businesses are defined by the Department of Homeland Security (Presidential Policy Directive 21).

Our businesses meet the criteria for Essential Businesses under four categories:

  1. Businesses providing mail and shipping services, including post office boxes.
  2. Businesses that supply products needed for people to work from home.
  3. Businesses that supply other essential businesses with support or supplies necessary to operate.
  4. Professional services, such as legal and accounting services, when necessary to assist in compliance with legally mandated activities.

It is critical that your community continues to have access to these services. Shipping, mail, package receiving, (especially given the recent expansion of online ordering), notary and livescan services, office supplies, printing, faxing, etc.  UPS, FedEx, and USPS continue to make pickups and deliveries. However, UPS drivers may now release shipments without a signature. If an adult signature is required, they may now affix a form on the customer’s door for them to sign, allowing for the safe collection of a signature and delivery of a parcel.


Fantastic service! I used to travel to the Boson location and always struggled with traffic and bad service. I did a quick Google search and came up with Neighborhood Parcel FedEx service point. I used them for 3 years now and I am happy to endorse them for service and always having the best FedEx rates. Why would anyone pay retail rates at when they can use this company and support local businesses?

Ahmed Balami, Boston MA

Le escribo esta carta para agradecerle por ayudarme a enviar mis documentos a Ecuador. El servicio siempre es genial, Sarah es muy servicial

Rebecca Santos, Dracut MA

I am glad this location is near my house. I can do all my business here and be in and out in minutes. On my last visit, I was able to have them print my documents, notarize them, fax them back to my office then FedEx the originals to my boss. Awesome!

Derek Swares, Wilmington

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