Pre-paid returns that exceed 20 Lbs or 20″ in any dimension will be assessed a handling charge from $5 to $10. This policy is in place due to our limited storage space as we collect shipments not only from one exclusive courier but from all couriers including FedEx, FedEx Ground, UPS, and DHL.
You can track your package online at the carrier's website or call the seller for assistance. Due to our limited resources, Neighborhood Parcel will not be involved in the research or location of your shipment.
You can take advantage of our convenient location in the heart of Tewksbury MA to drop off your returns. Our office address is 1215 Main ST, Tewksbury MA 01876, near the Public Library. We are the exclusive drop-off location for UPS, FedEx, and Amazon returns.
Often the pre-paid return labels are included with your shipment. If you do not have a label, you can call the seller and they will provide you. If not we can always ship it for you via FedEx, UPS, or Post Office for a fee.
Yes, we will be happy to repackage your return for a small fee. We have plastic bags, corrugated boxes of all sizes, and the correct packaging supplies needed to ship your returns.
All our mailboxes come with a genuine U.S Street, not a P.O box! The address is based in the State Of Massachusetts. Home to Boston Redsox and The Patriots in addition to being the center for Bio and high-tech industries. Grab yourself a Massachusetts Business Address to impress your clients!
American Ex-pats overseas for over a decade and we have the experience to handle all their international mail forwarding service needs. We can forward your U.S Mail and Packages via your choice of FedEx, UPS, EMS, and The Post Office.
Since we are not in the business of selling products, we rely on you to tell us what the merchandise is worth. We prepare a Commercial invoice in good faith that the info you provide is true. However, you retain full responsibility of any consequences in clearing Customs and paying any assessed fees.
Yes, we can do this a la carte or with a mailbox subscription that has this feature activated. It is proven to be a great way to avoid paying postage and waiting for snail mail to arrive. Our Digital Mail Scanning is not only popular but also the most secure way to receive your U.S Mail. A separate subscription is required and can be added to any mailbox plan.
Yes, you can pick up your mail and packages in person, and during our business hours only. We can also forward your mail and packages via your choice of FedEx, UPS, Post Office And DHL
